1. Refunds will be processed within14 days after we receive your package. The refund will be issued to your Winners Outlet Wallet or the original payment account, as per your request.
Unfortunately, due to current situations, your refund will require an additional 7 days to process. Thank you for your patience and understanding.
2. The original shipping fee and insurance are non-refundable.
NOTE: If you have any issues with your return, you must contact Customer Support within 180 days after your order was first placed.